Ravel Travel Inc. (“we”, “us”, “our”) built the Ravel Trips app and website (the "Service") as a free platform. This basic service is provided by us at no cost and is intended for use as is. Any additional services may be provided at a cost through subscriptions, purchases, transaction fees, or service fees.
This privacy policy (the "Policy") is designed to inform you about our policies with the collection, use, and disclosure of personal information (“Personal Information”) if you choose to use our Service. By using our Service, you agree to the collection, use, and disclosure of your Personal Information as described in this Policy. The Personal Information that we collect is used to provide and improve the Service. We will not use or share your Personal Information with anyone except as described in this Policy.
The terms used in this Policy have the same meanings as in our Terms and Conditions, which are available at www.raveltrips.com/terms-and-conditions (the "Terms and Conditions") unless otherwise defined in this Policy.
Information Collection and Use
In order to use our Service, we may require you to provide us with certain Personal Information, such as your full name, email address, and current location. We may also collect other Personal Information, such as login information, that you provide to us when you create an account or use the Service.
The Service may use third-party service providers (such as Facebook, Google, Apple, and Stripe) that may collect information used to identify you. These third-party service providers have their own privacy policies, which we recommend you review. We will endeavour to keep the links to these policies up to date, but cannot guarantee their accuracy. If the links are broken, we recommend that you research and familiarize yourself with the privacy policies of the services you use.
We may also collect and publicly display (with user action) trip and travel data, including but not limited to locations, accommodations, transportation, activities, images, notes, and comments. This information may be shared on our platform if you choose to publish it. By using our Service, you agree to take responsibility for sharing any data through your published trips and guides, including text, links, and photos. We reserve the right to ask for additional Personal Information in order to further expand the services we provide to users.
Log Data
We may collect log data when you use our Service, which may include information such as your device's IP address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics. This data is collected through third-party products and is used to improve the Service and to identify and fix any errors that may occur.
Cookies
We may use cookies to improve the user experience and to personalize the content and advertisements that you see. Cookies are small pieces of data that are stored on your device when you visit a website and are used to remember your preferences and to track your browsing activity. You have the option to accept or refuse cookies, and to be notified when a cookie is being sent to your device. If you choose to refuse cookies, you may not be able to use some features of our Service.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.
We may share your Personal Information with third-party service providers who provide services such as payment processing, website hosting, data analysis, and customer service. These service providers may also collect and use your Personal Information for their own purposes, in accordance with their own privacy policies.
We may also share your Personal Information with third parties if we believe that disclosure is necessary to:
We may also share your Personal Information with third parties in the event of a merger, acquisition, or sale of our assets. In such cases, we will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.
You may opt out of receiving promotional emails from us by following the opt-out instructions contained in the emails or by contacting us at support@raveltrips.com. Please note that it may take up to 10 business days for us to process your request.
We do not sell, rent, or otherwise disclose your Personal Information to third parties for their marketing purposes without your consent.
Security
We take the security of your Personal Information seriously and use commercially acceptable measures to protect it. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your Personal Information.
International Transfer
Your Personal Information may be transferred to and maintained on servers or databases located outside of your state, province, country, or other jurisdiction. If you are located outside the United States and choose to provide your Personal Information to us, please be aware that we may transfer your Personal Information to the United States and process it there.
By using our Service, you consent to the transfer of your Personal Information to the United States and to the processing of your Personal Information there.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.We encourage you to review this Policy whenever you access the Service to stay informed about our collection, use, and disclosure of Personal Information.
Contact Us
If you have any questions about this Policy, please contact us at support@raveltrips.com.
Last Updated: December 20th, 2022
